Topics:

General Questions
Billing Questions
Support Questions
Partner Questions

General Questions

Why do I need a mobile website?

There are numerous reasons for a mobile website. Although many websites are well-designed for the desktop user, they are usually not fully optimized for the mobile experience.

Mobile users also want their information quickly and efficiently. The load time of a mobile optimized site is significantly faster than that of a desktop website when accessed on a mobile device.

Finally, mobile optimized sites offer features that are relevant to mobile visitors such as click to call, click to SMS, QR codes, geo-location, and more!

Do I need web design or coding experience to set up a mobile website?

No, you do not need any web design or coding experience at all. Once you have started our free trial you can begin using our user-friendly platform to create your mobile website.

You will also have access to our mobile coaches and help center to help create a successful mobile website.

How can my customers visit my mobile website?

Since we host the mobile site, we provide you with a mobile URL. You can customize the URL once your mobile site is created. You can also re-direct visitors to your mobile website using the  auto-detect and redirect code that we provide.

How do I re-direct my mobile visitors to my mobile website?

You can redirect your mobile visitors by using our auto-detect and redirect code which is available on our platform located on our Promote Page.  We provide the code – all you have to do is copy and paste the code.

 Why choose MoFuse for your mobile website?

MoFuse offers one of the easiest and most flexible mobile content management systems available.  The design and flexibility of our platform allows both small and large businesses alike to build an advanced mobile website. To help you get started, we offer a free Mobile Coaching session.

Some other notes: We believe everyone should have a mobile site, so we’re affordable.

We work with partners large and small. Have solutions for enterprise.  Offer build services if you don’t have time, or to quickly launch 1000s of sites.

Billing Questions

What are my payment options?

We accept all major credit cards, and invoicing for annual prepays. For other payment options please contact our billing department at accounts@mofuse.com.

Can I cancel my subscription at any time?

Yes, if for any reason you would like to cancel your subscription you can close your account by logging into your dashboard, clicking account settings and then billing settings.

My free trial is expiring, how do I become a subscribed customer?

At any time throughout your trial you can add a payment option to become a subscribed customer. To sign up, log into your account and select Add a Billing Source.

Can I upgrade or downgrade my package at any time?

Yes, if for any reason you would like to upgrade or downgrade your subscription you can by logging into your dashboard, clicking account settings and then change your plan.

Support Questions

What can a Mobile Coach help me with?

During your trial, one of our Mobile Coaches will reach out to assist you with questions regarding the MoFuse platform, mobile design services, our partner program, and all account related inquires.

I have a question about my account or mobile websites, who do I contact?

For questions about your account or mobile website you will have access to the knowledge base and email support in our help center. For clients requiring additional or on-going support, we will design a support package just for you.

Partner Questions

What are the benefits of being a partner?

If you’re building mobile websites for your own clients, then our Partner plan is designed just for you.  Whether you are building sites for 5 clients or 5,000, we offer each of our discounted pricing based on volume, and advanced solutions for platform integration.  To find out more, please contact us.

How can I become a partner?

If you are interested in becoming a partner please visit our Partners page.